Troubleshooting
- Not finding what you're looking for in the Locksmith search results?
- My featured collections on my home page only show one product, or I'm seeing a ProductDrop error in that section
- Why is Locksmith adding information to my orders?
- Can Locksmith hide content from my in-store search?
- My passcode or newsletter prompt is not updating on my store when I change it
- I switched themes, and Locksmith isn't working.
- Why isn't my passcode, secret link, or newsletter key working?
- I can't lock my custom page template!
- Solving installation issues
- Why aren't my locks working?
- What should I do if my site is loading slowly?
- How to clear cache for a single website
- I want to hide links to my registration page, but I don't see the option to
- Broken search results, collection filtering, or general theme display issues
- Liquid errors when using server keys
- My account is suspended!
- Solving uninstallation issues
- I'm the administrator of my site and I cannot access pages because of Locksmith locks
- My infinite scrolling doesn't show all of my products!
- I have more than one store, and I'm seeing the Locksmith page for the wrong one.