Troubleshooting
- The Locksmith in-app resource search bar
- Can Locksmith hide content from my in-store search?
- Why is Locksmith adding information to my orders?
- Why aren't my locks working?
- My featured collections on my home page only show one product
- I switched themes, and Locksmith isn't working.
- Solving installation issues
- Why isn't my passcode, secret link, or newsletter key working?
- I can't lock my custom page template!
- My passcode or newsletter prompt is not updating on my store when I change it
- What should I do if my site is loading slowly?
- How to clear cache for a single website
- Why am I getting an error in the Shopify theme editor?
- Solving uninstallation issues
- Why are my customers seeing a reCAPTCHA when logging in?
- I want to hide links to my registration page, but I don't see the option to
- My account is suspended!
- Broken search results, collection filtering, or general theme display issues
- Why can't I load the Locksmith app?
- Liquid errors when using server keys