Locksmith Documentation
  • Contact
  • Contact

Troubleshooting

  • The Locksmith in-app resource search bar
  • Can Locksmith hide content from my in-store search?
  • Why is Locksmith adding information to my orders?
  • Why aren't my locks working?
  • My featured collections on my home page only show one product
  • I switched themes, and Locksmith isn't working.
  • Solving installation issues
  • Why isn't my passcode, secret link, or newsletter key working?
  • I can't lock my custom page template!
  • My passcode or newsletter prompt is not updating on my store when I change it
  • What should I do if my site is loading slowly?
  • How to clear cache for a single website
  • Why am I getting an error in the Shopify theme editor?
  • Solving uninstallation issues
  • Why are my customers seeing a reCAPTCHA when logging in?
  • I want to hide links to my registration page, but I don't see the option to
  • My account is suspended!
  • Broken search results, collection filtering, or general theme display issues
  • Why can't I load the Locksmith app?
  • Liquid errors when using server keys
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Categories

  • Introductions
  • Tutorials
  • Locks
  • Keys
  • Settings
  • Troubleshooting
  • FAQs
  • Policies
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