Locksmith Documentation

Troubleshooting

  • Not finding what you're looking for in the Locksmith search results?
  • My featured collections on my home page only show one product, or I'm seeing a ProductDrop error in that section
  • Why is Locksmith adding information to my orders?
  • Can Locksmith hide content from my in-store search?
  • My passcode or newsletter prompt is not updating on my store when I change it
  • I switched themes, and Locksmith isn't working.
  • Why isn't my passcode, secret link, or newsletter key working?
  • I can't lock my custom page template!
  • Solving installation issues
  • Why aren't my locks working?
  • What should I do if my site is loading slowly?
  • How to clear cache for a single website
  • I want to hide links to my registration page, but I don't see the option to
  • Broken search results, collection filtering, or general theme display issues
  • Liquid errors when using server keys
  • My account is suspended!
  • Solving uninstallation issues
  • I'm the administrator of my site and I cannot access pages because of Locksmith locks
  • My infinite scrolling doesn't show all of my products!
  • I have more than one store, and I'm seeing the Locksmith page for the wrong one.
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Categories

  • Introductions
  • Tutorials
  • Locks
  • Keys
  • Settings
  • Troubleshooting
  • FAQs
  • Policies
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