Search results for locksmith and your shopify data

86 articles found

  • I switched themes, and Locksmith isn't working.

    The solution: Click the "Help" button, and then click the blue "Update Locksmith" button. This will trigger a full reinstall of Locksmith's code into your theme - this is important, because Locksmith

  • Changing your Locksmith version

    So, you've looked at the release notes, and you'd like to change your Locksmith version? Sounds good! :) Open Locksmith, click on Navigate and then Settings. Scroll all the way to the bottom to the

  • Locksmith isn't protecting product or variant data in a Liquid snippet

    In cases where a theme sets up a custom variable name for a product object, like this: <!-- templates/product.liquid --> {% assign thing_that_has_a_price = product %} ... and then includes a snippet

  • Removing Locksmith

    If you've been using Locksmith to protect your shop, uninstallation means two things: Removing Locksmith from your theme Removing Locksmith from your Shopify apps list The order is important!

  • Locksmith variables

    Locksmith comes with two opportunities for programmatic interaction: manual mode, and the storefront API. Both APIs expose a set of variables, representing Locksmith's understanding of the resource

  • Data policy

    Locksmith only accesses what it needs to, and only stores on its servers what it must. We work hard to make securing your content easy, while keeping our systems safe and efficient in the process.

  • An introduction to Locksmith

    Welcome! Locksmith is a simple yet powerful tool to help you make sure the right people see the right things in your Shopify store. Locks Locks are created using the search bar within our Locksmith

  • The Locksmith REST API

    Versions Locksmith's API versions correspond directly with Shopify's API versions, and are supported in the same way. (Read more about Shopify's API versioning.) To retrieve a list of current Shopify

  • The Locksmith storefront API

    Locksmith includes an AJAX-friendly API, embedded in your online store. This API can be used to check the current visitor's current authorization status for the resources that you name. For example,

  • Inverting keys in Locksmith

    There are many instances in which it is useful for a key to grant access if the opposite of your key condition is true. Locksmith makes it easy to invert keys. To do so, simply click on the "if": It

  • I'm the administrator of my site and I cannot access pages because of Locksmith locks

    Locksmith locks your customer facing website so that it can only be accessed under certain circumstances. Some merchants set up more nuanced conditions and Locksmith can get in the way as you

  • Why is Locksmith adding information to my orders?

    Why is this happening? For key conditions like passcodes, secret links, and country limits, Locksmith adds system information to the visitor's cart. (This is how we keep things fast – the cart is the

  • My account is suspended!

    When suspension happens Suspension can happen for two reasons: You've signed up for Locksmith, set up at least one lock, and let your free trial expire. Five days after that point, your account will

  • Disabling Locksmith for certain theme files

    Locksmith does its work by adding its code to your theme's files. Sometimes you may want to keep Locksmith from modifying a file in particular, whether it's for a customization, or some other reason.

  • Configuring Locksmith for multiple price levels

    Many, many merchants use Locksmith for managing different price levels within the same store – frequently, this means wholesale and retail. We'll use those terms in the rest of this article, but feel

  • I have more than one store, and I'm seeing the Locksmith page for the wrong one.

    Sometimes, when working with multiple stores, caching on your browser can show you the wrong Locksmith admin area. This can be a bit confusing when you see locks for another store, and you're not

  • Usage agreement: The annotated edition

    There are a few things that are critical to understand when using an app like Locksmith. Our usage agreement, updated every so often, works to make sure these things are clearly communicated. Here,

  • Privacy policy

    Locksmith Privacy Policy Locksmith "the App” provides access control for online Shopify storefronts "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how

  • Server keys

    Most of Locksmith's keys work via Liquid code that we automatically bake into your shop's theme. This method is very efficient, because all the magic happens on Shopify's servers, using Shopify data

  • Why can't I load the Locksmith app?

    We've heard from a few merchants that they're having trouble loading Locksmith in Google Chrome. This seems to be only affecting a tiny percentage of users, but it is nonetheless an issue. This is

  • Can Locksmith hide content from my in-store search?

    Locksmith includes a checkbox inside of the "Settings" area, on lock pages, that will remove resources only from the default search (comes with your theme) in your store. The setting looks like this:

  • Selling content on Shopify

    This method requires you to have your purchase-required content stored or displayed in your Shopify store - common choices for this include pages and blog articles. Two quick notes about this: If

  • Combining Key Conditions

    At times, you'll want to permit visitors to access a resource if several conditions are met. This can be a method of increasing security: you might, for example, require visitors to arrive at your

  • Why am I getting an error in the Shopify theme editor?

    With the release of the new Shopify theme editor (see the Shopify changelog), some Locksmith configurations might cause a "Something went wrong! Please refresh and try again." error to appear when

  • Creating private team areas

    Many merchants use Locksmith to set up separate areas of their store for different teams, clubs, organizations, or other groups. These areas are intended to be private, only for the eyes of those

  • Importing customers in bulk

    Just a quick note: Locksmith does not create a separate database of customers. Any customers that you import here are imported as regular Shopify customers and will appear in your Shopify Customers

  • Search engines and SEO

    Locksmith works hard to fully protect anything you lock, in as many ways as possible. This includes deep protection of meta content - the content that's read by search engines and other computerized

  • Locking products by tag

    Locksmith won't lock by tag using the Locksmith search bar. The good news is that you can make this happen with an automated collection in Shopify. 1. In your Shopify Admin, click on Products then

  • Locking files and other media

    Locksmith is a partial solution to this one - once you have your files uploaded to a storage provider, you can create a page in your shop to house the download links, then lock that page with

  • Approving customer registrations

    Shopify allows customers to register for accounts on your shop, and many themes place the account registration link within easy reach of new visitors. (Learn more about customer accounts in Shopify.)

  • Not finding what you're looking for in the Locksmith search results?

    What is searchable Here are the types of resources that you are able to lock (and search for!) from within Locksmith: Products Collections Variants Pages Blogs Articles (blog posts): By article tag

  • Can Locksmith lock Shopify's public JSON API for my online store?

    It cannot. To our knowledge, this feature cannot be disabled, and its behavior cannot be adjusted – and, it's an integral part of the operation of many themes. If you have questions about this,

  • Why isn't my passcode, secret link, or newsletter key working?

    You tested out your key, and it worked great. But now it stopped asking for verification. The easiest way to move forward is by opening a private browsing session (sometimes called "incognito mode";

  • Offering different variants by postal code

    In this tutorial, we'll talk about configuring a Shopify store to... Prompt the visitor to enter their postal code upon arrival Only display variants that have their "Postal code" option set to equal

  • Customizing the registration form

    First thing to know is that Locksmith uses the built in customer account system that comes with your store! This means it doesn't create a separate registration form, sign-in form, or customer

  • Customizing the customer login page

    Whenever you use Locksmith to require your visitors to log in with their customer account, Locksmith will automatically pull in your theme's customer login form, with a message of your choosing added

  • Why are my customers seeing a reCAPTCHA when logging in?

    For security, Shopify may ask your customers to complete a Google reCAPTCHA task, verifying that a human user is present. This is an effective way to prevent bot submissions of orders and contact

  • Hiding out-of-stock products

    The best way to hide out-of-stock products is to create a automated collection containing these products, which is then protected with Locksmith. For more automation options around out-of-stock

  • Managing your shop's navigation links

    Note: This guide only applies if you're below version 4 of Locksmith. If you're on version 4 or above, you can find the "Hide links to navigation" option when editing locks individually. :) Locksmith

  • How to use a private browsing session

    When testing Locksmith configurations, it's frequently useful to open a private browsing session, thus guaranteeing that neither Locksmith nor Shopify will remember any of your previous activity,

  • Hiding product prices

    Locksmith can be used to hide your product prices so that customers can still browse your shop, but can only see prices and purchase products if certain conditions are met. Here is an example of a

  • Improving collection filtering

    Locksmith supports hiding locked products across your shop, preventing them from appearing to unauthorized customers in collection listings, search results, and anywhere else product lists appear.

  • Input lists

    Locksmith uses input lists for managed sets of bulk inputs – pieces of data that a visitor must supply in order to gain access. They're useful when you have more than just a few inputs – perhaps you

  • Restricting checkout from the cart

    Locksmith allows you to restrict checkout by using a lock on the cart page in your store. This is a good choice for merchants who want to allow customers to view all content in their store and browse

  • Manual mode

    Out of the box, Locksmith automatically protects all content between the header and footer, for everything covered by your locks. Sometimes this can be too aggressive - you might want to allow

  • How to clear cache for a single website

    When a visitor to your website opens a passcode, secret link, newsletter, or location key, Locksmith remembers the access via browser cache. Once the lock is open, the locked content will be

  • Secret link keys

    In Locksmith, a "secret link" is a Shopify URL that contains a "secret code" on the end of it, like this: https://example.com/products/example?ls=FoO-rNBaTquJgqh1tbXjEQ When a locked resource has a

  • Grow your subscriber lists with Klaviyo

    To get started, navigate to the lock you'd like to use in Locksmith, then add the Klaviyo key, like so: The first time you select this, Locksmith will prompt you for a Klaviyo API key: Use the link

  • What should I do if my site is loading slowly?

    If your online storefront is showing poor performance, it's possible that an unintentionally aggressive Locksmith configuration is to blame. When options like "Hide any links to this product" are

  • Why aren't my locks working?

    First things first: let's make sure Locksmith is fully up to date with your current theme. Start by navigating to Locksmith's "Help and support" section, linked at the bottom of every page in the